What Our Customers Are Saying About Our Services

In a letter to the Better Business Bureau: “[In] an emergency situation within my home…on the advice of my insurance agent…I contacted Mr. John Surdi…[Mr. Surdi] made expedient personal contact with me at my home…Mr Surdi is neat and clean in his appearance;  he reflects a high regard for his customers, his staff and family;  is knowledgeable in all aspects of his business;  dedicated to his work, and reflects the highest level of professionalism in each task he had to perform, as well as exhibiting a professional demeanor about him…The establishment Mr. Surdi owns should be placed at the HIGHEST LEVEL of A-1 COMPANIES IN YOUR FILES.”

— Hazel L., Bellevue

Quick response, good work, helpfulness

— Alice A.

Operator arrived on time and very appropriately groomed, was well-spoken and explained the process before starting. You are A#1

— Elizabeth C., Bellevue

The carpets have NEVER been so clean – most of the black on the edge of the carpet which was here when I moved in 8 years ago is gone. YEA!!

Sue C., Issaquah

Efficiency, friendliness of technician, thoroughness – Wayne did a great job!

Hazel S., Issaquah


Prompt, excellent job!

MaryBeth E., Redmond

Online Reviews


Crystal Carpet Cleaning & Restoration