What Our Customers Are Saying About Our Services

I’ve used Crystal twice now and the service has been excellent both times. They get it all right, from initial contact and response, to fast/clear quotes and scheduling, and great work on the actual carpets. Just all around professional and friendly people to work with. Easiest recommendation I could ever make.

Kyle P., Issaquah

What a great business and people! Been using them for 20 years and have been very happy. I would highly recommend them.

Bill B., Bellevue

Adam was very polite, friendly and professional, thorough in his explanation and confirmation of the cleaning to be done, providing a quote first, concern and care about ensuring no damage, providing dry times, business card, and contact information if I might have any questions or concerns. I have used Crystal Carpet Cleaning for many years and will continue to do so.

Sandy C., Bellevue

Communication, timeliness, thorough cleaning. All excellent. Service Tech Adam was so polite and explained all the steps of the process. Terrific result.

Katherine V., Kirkland

Excellent service and communication. I have experienced Crystal Carpet and John Surdi’s expertise, care and professionalism for almost a decade. Always exceeds expectations.

Windemere Property Management/Lori Gill & Associates

Adam cleaned our 12 year old carpets and they look like new. He was very professional and explained everything. He got out some spots that we have tried to remove for years. Booking was easy, they sent a confirming email, and Adam arrived right on time. We highly recommend the company and thank Adam.

Jonelle F., Issaquah


Crystal Carpet Cleaning & Restoration

Carpet Cleaning

Upholstery & Leather

Hardwood floors