In a letter to the Better Business Bureau:  "[In] an emergency situation within my home...on the advice of my insurance agent...I contacted Mr. John Surdi...[Mr. Surdi] made expedient personal contact with me at my home...Mr Surdi is neat and clean in his appearance; he reflects a high regard for his customers, his staff and family, is knowledgeable in all aspects of his business, dedicated to his work, and reflects the highest level of professionalism in each task he had to perform, as well as exhibiting a professional demeanor about him...the establishment Mr. Surdi owns should be placed at the HIGHEST LEVEL of A-1 COMPANIES IN YOUR FILES."  -- Hazel L., Bellevue

Quick response, good work, helpfulness  -- Alice A.

Operator arrived on time and very appropriately groomed, was well-spoken and explained the process before starting.  You are A#1  -- Elizabeth C., Bellevue

The carpets have NEVER been so clean - most of the black on the edge of the carpet which was here when I moved in 8 years ago is gone.  YEA!!  -- Sue C., Issaquah

Efficiency, friendliness of technician, thoroughness - Wayne did a great job!  -- Hazel S., Issaquah

Prompt, excellent job!  -- MaryBeth E., Redmond